Privacy and Data Use
By participating in this study, you agree to our Privacy Notice and Non-Disclosure Agreement. Your personal information will only be used for research purposes, including:
Processing special categories of personal data.
Transferring data outside your state or country of residence, if necessary.
Observing and recording interviews through live or streaming methods.
Your data is protected under applicable privacy laws, including GDPR and CCPA. You may request access to, modification of, or deletion of your data at any time by contacting prototypetesting@sago.com.
Compensation Information
Participants will receive a $225 incentive as compensation for completing the study, issued through FocusGroup Wallet, offering the following redemption options:
Virtual Visa cards
Gift cards (e.g., Amazon, Best Buy, iTunes)
Other options available through the wallet catalog
Important Details:
Compensation will appear in your FocusGroup Wallet within 3 hours of completing the study.
Redemption may take up to 20 business days.
FocusGroup Wallet Information
What is FocusGroup Wallet?
FocusGroup Wallet is a digital incentive platform that provides study participants with fast and flexible rewards. Through the Wallet, participants can receive and redeem incentives through a variety of payment options.
How FocusGroup Wallet Works:
Receive Your Incentive Notification:
After completing your study, you will receive an email from participate@focusgroup.com confirming the incentive amount added to your FocusGroup Wallet account.
Access Your Account:
Log in at FocusGroup.com to:
View your current incentive balance
Track cumulative points and past projects
Redeem available incentives through the rewards catalog
Redeem Your Incentives:
Choose from a wide selection of redemption options, including:
Virtual Debit Cards (Visa)
Physical Debit Cards (Visa)
Gift Cards from Amazon, Best Buy, iTunes, and other top retailers
Important Details About Incentives
1. When Will I Receive My Incentive?
If you participate in a study at a Sago facility, you will receive your incentive notification email within 3 hours of completing the study.
For online or remote studies, expect the email within 4-14 days.
2. Can I Choose a Physical Gift Card?
Yes.
When redeeming your incentive, you may select a Physical Visa Card at no additional fee.
Expect to receive the physical card within 7-30 days of redemption.
3. Can I Use My Physical Card at an ATM?
Yes.
You may withdraw cash using the physical card at ATMs.
An extra $2.50 will be added to your card to cover ATM fees. This amount will not be deducted from your Wallet balance.
4. Do My Rewards Expire?
eGift Cards:
You have 90 days to claim an eGift card from the email link sent by reward@virtualrewardcenter.com.
Once claimed, there is no expiration for spending the eGift card balance at the merchant.
Virtual Visa Cards:
You have 90 days to claim your Virtual Visa from the provided email link.
The Virtual Visa expires 12 months after activation.
Physical Visa Cards:
The physical Visa card expires 12 months after activation.
5. What Happens to Unclaimed Rewards?
If you do not claim your rewards within the specified time, they may expire or be forfeited depending on the payment type.
Help & Support
Need Assistance?
If you have any questions about your FocusGroup Wallet, contact Panel Services through:
Email: Help@FocusGroup.com
Phone: +1 (855) 244-0886
Where to Learn More:
Visit the Rewards Section at FocusGroup.com for additional information on using your Wallet and available redemption options.
Wrist Measurement Policy
Participants must provide an accurate wrist measurement of their dominant hand during the screener.
Measurement Instructions:
Place your hand palm up on a flat surface.
Use a flexible tape measure or string to wrap around the narrowest part of your wrist, just above the wrist bone.
Record the measurement in centimeters to the nearest tenth (e.g., 16.1 cm).
Verification Requirement:
Your wrist measurement will be verified on-site during the study.
If the on-site measurement does not match the screener response, participants may be disqualified without payment.
Eligibility Requirements
To participate in this study, you must meet the following eligibility criteria:
Age and Residency:
Be between the ages of 18-64.
Be available to attend in-person sessions in NYC during normal business hours.
Language Proficiency:
Participants must speak, read, and write in English fluently to ensure clear communication during study sessions.
Health and Mobility:
Participants should be able to perform study tasks involving hand, wrist, and upper body movements. Please inform us if you experience any of the following:High blood pressure
Seizures (including epilepsy)
Migraines or chronic headaches
Severe traumatic brain injury (e.g., concussion with memory loss or nausea)
Vision impairment that cannot be corrected with glasses or contacts
Hearing impairment requiring hearing aids or other assistance
Hand or wrist mobility issues (e.g., difficulty typing or using a computer)
Carpal tunnel syndrome or wrist-related conditions
Balance issues or requiring assistance from a walker or cane
Mobility issues requiring frequent sitting or the use of mobility aids
Pregnancy
These conditions do not automatically disqualify you but help us assess study suitability.
Employment Restrictions:
You and members of your household cannot work in the following industries:Advertising, public relations, or marketing agency
Marketing or market research firm
TV, radio, magazine, newspaper, or internet media
Public relations firm
Manufacturer or distributor of technology
Prior Participation Notice:
If you participated in an in-person Facebook/Meta prototype study at any NYC or New Jersey facility since September 2021, you may be ineligible for this study. Eligibility will be determined based on study criteria.
Participation Guidelines
Arrival and Check-In:
Participants must arrive at least 15 minutes before the scheduled session.
Late arrivals may be disqualified without payment.
Children and Guests Prohibited:
Participants may not bring children, dependents, or guests to the study facility.
Only registered participants will be admitted.
Personal Belongings:
Participants should only bring essential items. Study staff are not responsible for lost or stolen items.
Compliance and Honesty:
Participants must provide truthful and accurate information throughout the screening and study process.
Non-compliance with study rules may result in disqualification without compensation.
Study Procedures
Participants will be asked to perform a variety of tasks involving wrist, hand, and upper-body movements to support the development of wearable technology. Tasks may include:
Pinch-and-release motions, thumb swipes, and pressing or clicking actions.
Dynamic gestures (e.g., snapping fingers) and static poses (e.g., thumbs-up).
Gentle wrist, finger, and arm movements performed at varying speeds and force levels.
Participants may interact with visual displays on a computer screen or in augmented/virtual reality environments, receiving prompts and performance feedback.
Recording and Biometric Data
Your participation may be recorded using:
Audio and video recordings
Photography and/or 3D scans of facial features and body parts
This data may include biometric identifiers, such as:
Facial features or body movement scans
Eye or iris scans
Voice characteristics or other identifiable information
This data will be used exclusively for research purposes and stored securely. If you do not consent to being recorded, you will not be allowed to participate.
Referral Program
Participants may refer others for this study through the following methods:
Email referrals to: ProjectAreferrals@sago.com
Sign up at: joinprojecta.com/referafriend
Referral Bonus:
Participants will receive a $50 referral incentive for each qualified referral who completes the study.
Additional Information
For more details about this research study, please visit our FAQ page at:
If you have any questions or concerns, please contact us at:
prototypetesting@sago.com